Deposit/Policies

A non-refundable $50 deposit is required to book and confirm all appointments. The deposit is used as a guarantee for your appointment and will be applied toward the cost of your follow-up service OR carried over to be used at a future appointment and deducted from the total cost of your procedure, provided you meet the cancellation and reschedule policy requirements. Should you not show up, arrive more than 15 minutes late OR cancel/reschedule without 48 hour notice, your deposit will be forfeited.

Please submit deposit at the time of scheduling your appointment using these options:

1) VENMO  =  @Susan-Grothe-2

2) Credit Card   =   use SQUARE link below

*Deposits are NON REFUNDABLE, NO exceptions*

 

https://checkout.square.site/pay/5d1142dccbbd46f1bd84483bd7b93482
 

​FINAL PAYMENT FOR SERVICES
Remaining balance is due on the day of your appointment.  We accepts the following payment forms:
1) CASH       2) VENMO        3) Major credit card  
 

CANCELLATION / RESCHEDULE POLICY
48 hour notice is required in the event you need to cancel or reschedule—or your deposit will be forfeited. This includes No-call/ No-show and an additional deposit will be required to make a new appointment. If 2 appointments are missed/cancelled/rescheduled, payment will be due in full to make an appointment. This will serve as your deposit to reserve an appointment time—and is subject to the cancellation policy for the full amount. If you choose to cancel your appointment, you will automatically forfeit your deposit. All deposit/payments are NON REFUNDABLE if you reschedule with less than 48 hour notice.  *Deposits are NON REFUNDABLE, NO exceptions*

RESCHEDULING / LATE POLICY
To avoid unfair delays to other clients, if you are more than 20 minutes late, you will be required to reschedule and your deposit will be forfeited. An additional deposit will be required to schedule a new appointment. We understand that unforeseen circumstances may arise…please understand that last minute changes affect other clients, as well.
If you must reschedule an appointment, 48 hours is required in order to keep your deposit.

FOLLOW-UP APPOINTMENTS
Follow-up appointment (Touch up) is required for all initial services and cannot be scheduled until at least 4 weeks. Ideally, touch up is scheduled 5-8 weeks after the initial treatment. Touch up appointments must be scheduled within 3 months of your original procedure (your $50 Deposit covers this cost). If your Touch up is scheduled after 3 months from original procedure, additional charges may apply.

NO GUESTS PLEASE
Due to the nature of these services, we respectfully request that you do NOT bring guests to your appointment, unless this has been discussed in advance and approved.  If you need someone to drive you, there are several local stores nearby that your guests can visit. Or guests can wait until your appointment is over in our waiting area. *There are not exceptions to this policy*

PRIOR TATTOO
If you have a prior cosmetic tattoo, you must let us know PRIOR to your appointment. You may be asked to send pictures of the service area for review. There is a possibility you may not be a candidate and/or require some form of correction that is not performed by Lasting Impression. If you come to your appointment without notifying us of previous tattoo and you are NOT a candidate for one of our services, your appointment will be cancelled and your deposit will be forfeited.  *There are no exceptions to this policy*